Best Virtual Assistant for Your Business

BPO and Customer care services
Medical transcription
Teleradiology Support

About Us

Our Business is Your life Making Easier & Comfortable

The business world is being flattened by economics, technology, demographics and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.

Innovative Working Activities
100% Guarantee Issued for Client
Dedicated Team Member
Safe & Secure Environment

Services

We Provide Best virtual Assistant Service

BPO and Customer care services

After Hours Answering Service
Call service for BPO and Healthcare
Data Conversion
Managed Services

Medical transcription

Medical Records
Data entry
Billing and Insurance

Teleradiology Support

Plexus Solution is a well established clinical documentation and customer service provider in India. If you are looking for a partner that is committed to quality and integrity, then we are the right partner for you.

Why Choose Us

Why You will Give Us Priority

Top Customer Service

Professional management team with an attitude for 100% client satisfaction.

Highly Personalized

Strong business processes and multi-national work experience.

Passionate Talent

Processes are well documented for each function that you outsource.

Flexible outsourcing

Flexible agreements (short or long term) to suit your unique requirements

How It Works

How PLEXUS Personalized Approach

Tell us About Your Ideal Assistant

Just send your projects to us.

Meet & Approval Your Assistant

Hire a team of staff(s) to handle your functions at our offices.

Launch And Track

Launch your project and Track the progress.

BPO and Customer care services

PLEXUS SOLUTIONS touch many industries in the likes of Healthcare, Legal, Finance and Accounts, Order Management, Real Estate, Inventory, Telecom, Insurance, and Customer Support. We help our Clients to improve their business performance by adding value to every customer and making the service available in unique and faster means. We focus mainly on adding value to the business rather than just saving costs.

We offer both Voice and Non-Voice Support in the following industries and business functions.

After Hours Answering Service

We are there for your customers when you can’t be there
We will be the face and voice of your company for your customer
You will never miss customers calls EVER
We will follow your script and protocol

Call Service

Schedule Appointments – All industries
Seminar / Training Booking
Subscription Renewals
RSVP for all kinds of events
TPayment Follow-up

Help-Desk

Order Entry
Order Processing
Catalog Orders
Benefits / Holiday Administration
Customer Support
Verification
All types of Documentation
Payment Processing

Surveys and Feedback

Customer Loyalty
Market Research

Data Conversion

We offer all these services through multiple channels of communication, be it over call, e-mail, letter or any other means. We have an edge on infrastructure and manpower which enables us to start any process in minimal time. Our business model of facility based work environment helps us maintain our commitment to our clients. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs. This will help you to :

Reduce Operational Expenses
Improve Process Efficiency and Performance
Transform the way you have done business earlier
Better Customer Experience and Satisfaction
Improve Sales and Professional Image
Retain Customers
Never miss Customers Calls

Managed services

Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.

Medical transcription

We offer a seasoned global workforce of medical transcriptionists (MTs) with the scale and scope to handle the needs of community hospitals, radiology clinics and multi-facility healthcare enterprises.

The advantages of utilizing our services are:

Significant cost savings for all our clients
High quality transcribed reports and data management services
Super fast turn around times
Transparent pricing and billing practices

Plexus Solutions believes in striking a balance between speed and accuracy, so that its transcriptionists can provide the highest quality product at a lower overall cost, while meeting turn around time requirements. Several levels of quality assurance checking and scoring ensure that transcription is returned quickly and accurately, and performance monitoring is built in as a value-added benefit. Healthcare IT technology partners, Domain Consulting, Software Development Services, Medical Transcription, Radiology Group Data Management Services, E-Commerce Platform for marketplace integration. We help our customers with Adoption of EHR/EMR for Meaningful Use compliance, Compliance to regulatory standards, new technology innovations driving Healthcare - Mobile, SaaS/Cloud Computing.

Teleradiology Services

In Plexus Solutions, telecommunication systems are used to transmit radiological images from one location to another. Interpretation of all non-invasive imaging studies, such as digitized x-rays, CT, MRI, ultrasound, and nuclear medicine studies, can be carried out in such a manner .Using multiple Web-based applications that allow real-time display of presentations we were able to review images, prepare the cases with suitable priors and assign those to Radiologist and after they provide reports on the imaging studies we contact specific Nurse or Doctor to inform findings on the reports.

Project Management Team
We have experienced professional managing project development from project conception to deployment. Our experienced project managers work with our clients to define detailed project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.

We are provider of software development services in the field of Healthcare IT. It offers advanced enterprise software development solutions using state of the art technology. Plexus Solutions is a professionally managed service company maintaining very high standards in providing services to its clients. We utilize state-of-the-art infrastructure, well-qualified and experienced IT professionals, and high-end software technologies to provide end-to-end solutions for information management customers.

At our concern, we always listen and are open to the minutest details and specifications of our client requirements for all our services. We are very sensitive to high satisfaction and accurate quality of the products we deliver.

Our mission is to provide leading edge technology solutions using internationally accepted medical device and healthcare standards. Our team of software professionals works hand-in-glove with our clients to provide the ultimate results that our clients expect.

If you require any other service which is not listed above, please let us know and we can explore the options more specifically pertaining to your business needs.

Best Virtual Assistant for Your Business

Our Business is Your life Making Easier & Comfortable

We Provide Best virtual Assistant Service

BPO and Customer care services

Medical transcription

Teleradiology Support

Why You will Give Us Priority

Top Customer Service

Highly Personalized

Passionate Talent

Flexible outsourcing

How PLEXUS Personalized Approach

Tell us About Your Ideal Assistant

Meet & Approval Your Assistant

Launch And Track

BPO and Customer care services

Medical transcription

Teleradiology Services

admin@plexussolutions.in

14/3, Krishnapuram main road, LGB Nagar, Saravanampatti, Coimbatore, Tamil nadu, India. PIN:6410 035.